When an auto insurer denies or stops benefits, start with the written reason and the specific benefit in dispute. A disagreement about medical necessity requires different evidence from a coverage exclusion, missing wage documentation, or an allegation that treatment is unrelated to the crash.
An unfair denial does not automatically create punitive damages
Michigan remedies should be evaluated under the policy and applicable statutes rather than a generic description of “insurance bad faith.” A disputed claim may involve unpaid benefits, statutory interest, or attorney fees if the legal requirements are met. A denial alone does not establish entitlement to each remedy.
Michigan’s Supreme Court has explained limits on extra-contractual damages for an ordinary insurance-contract breach; see the discussion of Kewin in Michigan Reports, volume 445. Do not assume a PIP dispute automatically supports punitive damages or emotional-distress compensation.
Build a file that answers the insurer’s stated reason
- Keep the policy, declarations, endorsements, application materials if relevant, and coverage elections.
- Save the denial or termination letter, claim number, adjuster information, and every request for additional material.
- For medical disputes, collect treatment records, prescriptions or orders, bills, and any examination report relied on by the insurer.
- For wage disputes, collect payroll records, employer verification, and dated medical work restrictions.
- Keep proof of when documents were sent and received. Maintain a dated communication log without replacing original letters or emails.
Separate unpaid benefits from interest and fees
No-fault payment and attorney-fee provisions have their own standards. The courts evaluate whether benefits were overdue and, for an insurer-paid attorney-fee claim, whether refusal or delay was unreasonable. See this Michigan Court of Appeals discussion of MCL 500.3148. Winning a benefit dispute does not automatically resolve every fee issue.
Ask counsel to identify the particular unpaid services or losses, the proof supporting them, and the applicable deadlines. A broad accusation that an insurer acted badly is less useful than a documented timeline showing what was owed, what was submitted, and the reason payment stopped.
Use a complaint without overlooking filing deadlines
A regulatory complaint or continued discussion with an adjuster can be useful, but do not assume either preserves a lawsuit deadline. Obtain advice promptly if benefits stop, bills accumulate, or a written denial arrives. Keep responding truthfully to legitimate requests while documenting any disagreement.
Our Michigan no-fault insurance claims page explains the benefit disputes we handle. The lost-wage guide and attendant-care guide identify records for two common categories of disputed benefits.
Discuss your claim with Logeman & Iafrate
For a free consultation, contact Logeman & Iafrate, P.C. or call (734) 994-0200. Bring the records described above so the conversation can focus on your accident, available coverage, and next steps.
This article provides general information, not legal advice. The applicable law, policy terms, and deadlines depend on the facts of your case.
Frequently Asked Questions
Can I challenge my own insurer’s denial?
Yes, a denial can be reviewed and a claim pursued where the facts, coverage, and law support it. Obtain the written reason and preserve supporting records.
Are punitive damages automatic for an unfair denial?
No. Michigan does not treat an ordinary insurance-contract breach as an automatic punitive-damages claim.
Does talking to the adjuster stop legal deadlines?
Do not assume that it does. Have notice and filing deadlines reviewed separately while the dispute continues.








